I think advancing OpenGoo towards a CRM solution is closer to being done than incorporating a separate module for CRM. If you took a CRM app and attached it to OpenGoo, you would have several overlapping functionalities.
We are actually trying to use OpenGoo as a CRM in-house. The Sales/Marketing Director is entering information and going to evaluate how well it works. Our goals is to have something simpler than SugarCRM so that everybody in the company will use it.
With the right thought process, you can use OpenGoo to be many things. CRM, project management, contact mgmt. This is a cool design direction. It just takes an organizer to put the right elements in place to create the solution. Hey, maybe some OpenGoo "applications" or "templates" would be in order.
At the moment testing OG for CRM we have each company as a separate workspace with the staff of the companies as contacts. Tags are used to categorize the companies by size, sales opportunity, etc. Haven't tried reporting yet, but hopefully, S&M will be able to select, find, and report on what they need too.
More to come.. Keep Gooing!
David