v. 1.6.2 Fatal error when trying to remove a user account

[icfw]

I am getting a fatal error when trying to remove a specific user account that was not successfully created in the first place.

How can I manually remove this particular user account from the system, in order to create another user account with the same user name

I am presently in a time crunch. Anybodies help is greatly appreciated.

Thanks.
.Misad


------
Note: The problem has been solved!

Troubleshooting strategy:

1. upon logging in, the 'Getting Started Widget' was set to 'YES' in the profile. That one was failing to load
1.1 After disabling the 'Getting Started Widget' I was able to log in with this particular username

2. upon further analysis, I have noted that no personal workspace existed for this particular user.
2.1. Created a new workspace and linked it to this particular user as its personal workspace (changes accomplished within the administrator account)

3. Attempted to delete the user again, and was able to do so.

Note:
The script was failing to delete a user, as it required a confirmation to delete the user and its associated personal workspace. As the personal workspace did not exist, the error occurred. By creating and linking a personal workspace for this particular user account, allowed me to delete this user.

The cease is closed.

[franponce87]

Good thing you have solved it already, I was going to suggest you to check your DB but nevermind that now.

By the way, what do you mean by a "user account that was not successfully created"? What kind of problem did you find when you were creating the user?

[icfw]

Hi,

following occurred during the process:

1. no 'Successfully Created' message was displayed but the user icon was listed under the 'Users' menu.
2. the password specified during the creation process of this user account was not accepted, hence I had to change it from within the administrator panel
3. Upon logging in, the error 500 was displayed for the ''Overview'' module.

This would be a quick summary.

Let me know if I can help you anything else.

Thanks.
.Mirsad

[franponce87]

All right, we will check it out. Thanks!