Hi, I currently have a Deskaway account and have stared with Feng Sky. One of the things I like about Deskaway is that it shows the time a user last logged in.
This is a great feature for virtual collaboration.. It's very useful when you have an offsite employee in another country, to see when they last logged in.
I suppose that when I start using my account here in earnest, the notes/messages feature might have the same effect.