@Karl: In the short term, and in terms of features, you are probably going to see more of 1 and 2.
Not "all-in-one-for-everyone" but "all-in-one-for-some" and "a-bunch-in-one-for-many". Hope that explains it.

We are not currently focusing on "Productivity" features, like document edition, but a lot more on the "Management" features.
@WiZaxx: Your positive feedback and criticism is very valuable. Please keep it coming!
@Rambling:
"CRM" features being thought out are not quite similar to today's most popular CRM software packages. I find
this section at Wikipedia's CRM definition very good in explaining the different tasks that CRM deals with.
I see Feng Office a good fit for Marketing departments (ie: planning a Marketing campaign), Customer Service and Support (Not for every company, but for many), Collaboration (obviously), and Small Business with the do-it-all managers/owners.
Feng Office is -still, and probably for some good time- not the appropriate tool for complex analytics, nor sales force automation (though we know of a few cases that find it good enough for these tasks).