Author Topic: "Error: The file does not exists" Contact import failure  (Read 1618 times)

markc

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"Error: The file does not exists" Contact import failure
« on: January 22, 2010, 06:51:25 pm »
Hello,

I wanted to share that I was having a similar issue to the one in this thread:
http://forums.fengoffice.com/index.php?topic=1445.0
"unable to import contacts"

I was doing this from my Windows 7 machine, and tried opening up the NTFS permissions on the file wide open. I also tried running my browser as admin. I edited ./fengoffice/php.ini to look like:
Code: [Select]
max_execution_time = 300
post_max_size = 10M
upload_max_filesize = 10M
memory_limit = 64M
...to try and see if it was failing during upload. I also temporarily set ./fenoffice/upload/ to permissions 777.

None of these things helped. What fixed it was to cut my import file into two pieces. It turns out that my file was 2.23mb and anything under ~2mb would proceed fine. Anything bigger would fail with the error "The file does not exists."

I hope this is helpful.

Thank you,
Mark

fengoffice 1.6.1
ubuntu server 8.04 LTS x86

 

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