Author Topic: 1.5.3 Attachment lost when forwarding  (Read 1968 times)


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1.5.3 Attachment lost when forwarding
« on: October 15, 2009, 11:25:31 am »
OpenGoo 1.5.3 (not upgraded, but freshly installed)

When forwarding emails with an attachment, the content of the email is being forwarded but the attachment(s) are lost every single time.

Attempted remedy:

1. I have changed the preference  by going to: Account > Edit Preference > Email option > Attach files contents > "YES" I have done this on both OpenGoo users and have attempted to re-forward the email with its attachment, without any success.

2. I have attempted to manually select the attachment by going to: attachments > Select attachment from workspace >.. I was able to see the attachment that came with the email, but still even after selecting it, it would not forward

3. The only way I was able to forward the attachment is by doing the following:
a. Classifying the email to a workspace along with selecting the option "Add attachments to workspace"
b. Accessing the email and selecting the forwarding function
c. selecting Attachments > Select attachment from workspace > ...and choosing the actual file/attachment that was previously classified to a workspace.

OpenGoo team,

would you please consider to enhance email forwarding function in the next release 1.5.4, where users can simply forward the attachment(s) without classifying it to a workspace. This would greatly enhance the email function.

You have done so much in OpenGoo already, and so many people are benefiting. Thank you so much for your sustainable efforts.

Thanks a bunch.