Author Topic: Email 1.5 beta 3  (Read 4154 times)

RainerB

  • Newbie
  • *
  • Posts: 9
    • View Profile
Email 1.5 beta 3
« on: July 15, 2009, 04:47:12 pm »
Hi,
I set the SMTP mail option  in the configurations menu under administration.
When i send an testmail with tools i get an message "Error: Failed to send test message".
There is no entry in /cache/log.php.
When i use the same settings for an email user acount, sending of email works.
(Receiving of emails not )This is described in an different topic.

Regards

Rainer


RainerB

  • Newbie
  • *
  • Posts: 9
    • View Profile
Re: Email 1.5 beta 3
« Reply #1 on: July 15, 2009, 05:10:49 pm »
Hi,
i have done some further test and analyse the trafic with Packetyzer and get the following information:
.. : sender address must contain a domain             

Which sender is used for this emails ? localhost ?
For testing i work with an Xampp installation at localhost.

Regards

Rainer



alvarotm01

  • Administrator
  • Sr. Member
  • *****
  • Posts: 335
    • View Profile
    • Email
Re: Email 1.5 beta 3
« Reply #2 on: July 16, 2009, 10:48:55 am »
Hi,
Your email address at your user profile is the same as the one you are using at email module?
If it is not the same, ensure that this email address exists.

hope this help

RainerB

  • Newbie
  • *
  • Posts: 9
    • View Profile
Re: Email 1.5 beta 3
« Reply #3 on: July 16, 2009, 02:07:18 pm »
Hi,

i use the same SMTP informations (server, username, password and port) for the maling settings in configuration/adminstration as i use in the working user account.
Which sender adress is used for this global emails ?
Were do i enter the email adress for the global settings ?

Regards

Rainer

alvarotm01

  • Administrator
  • Sr. Member
  • *****
  • Posts: 335
    • View Profile
    • Email
Re: Email 1.5 beta 3
« Reply #4 on: July 16, 2009, 03:46:22 pm »
When you send mails using the testing tool from administration, the sender address used is the email address of the logged user, the one defined in 'Account' -> 'Update Profile'

regards

RainerB

  • Newbie
  • *
  • Posts: 9
    • View Profile
Re: Email 1.5 beta 3
« Reply #5 on: July 16, 2009, 04:52:34 pm »
Hi,

i use SMTP server as mail transport. Wheni check the tcp trafic i get the following SMTP Command :

MAIL FROM:  <xxxxx>
and xxxxx ist the SMTP username and not the logged users email adress.

The response from mail server is :
<xxxxx>: sender address must contain a domain             .

Can you please check this .
Sending emails in the email modul works !.

Thanks and regards

Rainer

ignacio

  • Hero Member
  • *****
  • Posts: 1703
    • View Profile
Re: Email 1.5 beta 3
« Reply #6 on: July 17, 2009, 03:26:12 pm »
We put the SMTP username on the from field because some SMTP servers require that the From address' domain is the same as the SMTP server's. If we put the logged user's some SMTP server's won't allow sending the emails.

You could try changing your SMTP username for username@domain. Usually this works as a valid username. Try it and let me know if it works.

Thanks.

RainerB

  • Newbie
  • *
  • Posts: 9
    • View Profile
Re: Email 1.5 beta 3
« Reply #7 on: July 17, 2009, 06:09:24 pm »
Hi,

i have checked this. There is no way to use the something like username@domain. I must use a customer id like wpxxx-y
 (We have a mailer at hosteurope.de)

There must be a good reason while all famous mail clients have separate fields
for Account ID and email adress.(like Opengoo has in the settings for email accounts)

Are these settings important for all mails send bei opengoo itself ?

Thanks and Regards

Rainer

ignacio

  • Hero Member
  • *****
  • Posts: 1703
    • View Profile
Re: Email 1.5 beta 3
« Reply #8 on: July 21, 2009, 01:38:40 pm »
Yes, I think that separating the "from" address from the SMTP username would be the wisest.

Thanks.