Author Topic: Platform Specific Large File Download Problem  (Read 1832 times)

mdepillis

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Platform Specific Large File Download Problem
« on: May 01, 2016, 12:38:55 pm »
Hello,

I have discovered a problem with downloading large files from Feng Office website.  When a user with a Mac attempts to download a large file (> 2 MB) the system just hangs and says "Waiting for xxx.org" (both Firefox and Chrome). However, there is no problem with Ubuntu 14.04.  Windows 8.1 appears to be sluggish with this request, but does finish.  I haven't fully tested Windows yet; I have a colleague's report that breakdowns with f >13 MB file.

While it appears to be a client-based problem, I suspect that there are settings on the server side that may resolve this.

Any suggestions would be appreciated. (By the way, I am not the admin so will be passing the suggestions on.)

--mdepillis

mdepillis

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Re: Platform Specific Large File Download Problem
« Reply #1 on: May 01, 2016, 09:12:09 pm »
Solved.

After much searching I discovered that my anti-virus (Sophos) was blocking large file downloads, but not small ones from the same site.

--MD

 

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