Author Topic: blank page after install version3.4.0.17  (Read 11306 times)

vinnyparker

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blank page after install version3.4.0.17
« on: February 04, 2016, 08:37:36 am »
Hi! I just installed fengoffice and i had a blank page.
The log error shows this message:

PHP Fatal error:  Call to undefined function mysql_connect () in office application functions .php on line 36

does anyone knows how to fix this?
I'm using php 5. 4. 45

Tarkan

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Re: blank page after install version3.4.0.17
« Reply #1 on: February 08, 2016, 03:04:09 pm »
Did you restart Apache after you installed the packages?

vinnyparker

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Re: blank page after install version3.4.0.17
« Reply #2 on: February 19, 2016, 10:18:39 pm »
I have the same issue installed by softaculous.
When I tried a single instalation, it do not recognize the mysql extension

mikeygmt

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Re: blank page after install version3.4.0.17
« Reply #3 on: March 02, 2016, 10:32:32 am »
Spent a frustrating 3 hours trying to figure this out on my fresh install.

Edit (with a good *nix editor - not windows notepad)
config/config.php
Change
  define('DB_PERSIST', true);
TO:
  define('DB_PERSIST', false);

And I could see the Admin User Setup Page at last ! 

I do not know the consequences of changing the persistence level.

natalia.martinez

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Re: blank page after install version3.4.0.17
« Reply #4 on: March 08, 2016, 01:11:00 pm »
Hi all  :)

We always recommend setting the following value in "false":

Change
  define('DB_PERSIST', true);
TO:
  define('DB_PERSIST', false);

We are going to be changing it in the near future so that it is set to "false" by default.


With regards to this:

PHP Fatal error:  Call to undefined function mysql_connect () in office application functions .php on line 36

Could you check if you have the following library installed?

php5-mysql

It could be related to this.

With the following link you will find more information on the server requirements.

http://www.fengoffice.com/web/wiki/doku.php/installation:server_reqs

Best regards,

Natalia

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