FengOffice 3.1.3 - again blank screen

[Andrejko]

Previously upgraded and modified with jacobs code core_dimensions_hooks:

I have created a workaround for this bug that works in version 3.1.2
I do not know of any possible side-effects it may have but at least I can edit users.

The problem appears on line 373 of /plugins/core_dimensions/hooks/core_dimensions_hooks.php

Feng is apparently trying to get the parent member of a company and is coming up empty handled, throwing an unhanded error.


In the core_dimensions_hooks.php file

Replace this if block:

if ($object->getCompanyId() > 0) {
                                $pmember = Members::findOne(array('conditions' => '`object_id` = '.$object->getCompanyId(). ' AND `object_type_id` = '.$company_ot->getId(). ' AND `dimension_id` = '.$person_dim->getId()));
                                $member->setParentMemberId($pmember->getId());
                                $member->setDepth($pmember->getDepth() + 1);
                        }else{
                                //Is first level
                                $member->setDepth(1);
                                $member->setParentMemberId(0);
                        }

With this if block:

if ($object->getCompanyId() > 0) {
                                $pmember = Members::findOne(array('conditions' => '`object_id` = '.$object->getCompanyId(). ' AND `object_type_id` = '.$company_ot->getId(). ' AND `dimension_id` = '.$person_dim->getId()));

                                if($pmember) //Do not use pmember if null for any reason / hack by jacob on the fengoffice forum
                                {
                                $member->setParentMemberId($pmember->getId());
                                $member->setDepth($pmember->getDepth() + 1);
                                } else {
                                $member->setDepth(1);
                                $member->setParentMemberId(0);
                                }
                        }else{
                                //Is first level
                                $member->setDepth(1);
                                $member->setParentMemberId(0);
                        }

now upgraded to 3.1.3 still error:
Fatal error: Cannot redeclare core_dimensions_after_edit_profile() (previously declared in /...../plugins/core_dimensions/hooks/core_dimensions_hooks-150408.php:4) in /...../plugins/core_dimensions/hooks/core_dimensions_hooks.php on line 13

and in cache/log.php is:
-------------------------------------------------------------------------------

Session "default" started at 2015-04-09T10:29:04+0000
#1 ERROR: Error: Undefined variable: end_cond in '/...../application/models/sharing_table/SharingTables.class.php' on line 69 (error code: 8 )
Time since start: 0.93439483642578 seconds
-------------------------------------------------------------------------------
WHAT I should do?

Thanks in advance

P.S.: Have deleted config.php, installed onto a new clean database and the result is a really blank page (source code of that page is blank), after switching the debug mode on in config.php - again the same Fatal error on page ...

[Andrejko]

Successfully WRONG- upgraded to 3.1.4.3 - but still blank screen - what a success story of a not functioning great product ...

[steveg]

Successfully WRONG- upgraded to 3.1.4.3 - but still blank screen - what a success story of a not functioning great product ...

What are your server specs and php settings?  This is most likely an issue with a dependency that is not installed on your server...

FO works really well - all versions work! 

Can you share with us your server error logs - not the FO logs...  that will help to determine the issue.

[Andrejko]

Server
Apache Version    2.4.12
PHP Version    5.4.40
MySQL Version    5.6.23
Architecture    x86_64
Operating System    linux
Perl Version    5.8.8
Kernel Version    2.6.18-498.el5.lve0.8.

PHP
I do not know which settings you need to know, therefore some of them (local,master):
max_execution_time   300   300
max_file_uploads   20   20
max_input_nesting_level   64   64
max_input_time   -1   -1
max_input_vars   1000   1000
memory_limit   128M   128M

It is installed in shared environment and therefore I can send you only FO logs:
and anyway it write in the log file nothing new - even I try to stat fengoffice now 2015-05-19
the last post in the log was as:
-------------------------------------------------------------------------------

Session "default" started at 2015-04-09T10:29:04+0000
#1 ERROR: Error: Undefined variable: end_cond in '/..../application/models/sharing_table/SharingTables.class.php' on line 69 (error code:
Time since start: 0.93439483642578 seconds
-------------------------------------------------------------------------------

P.S.: FO upgraded to 3.1.5.1.

[Andrejko]

Upgrade to 3.2.1 - still blank screen - congratulation to FENGOFFICE "great" project

[Andrejko]

Upgrade to 3.2.1 - still blank screen - congratulation to FENGOFFICE "great" project

I forgot - it was upgraded through Softaculous ....

[conrado]

Hi Andrejko.

Try it on our servers:
http://www.fengoffice.com/web/trial.php

You'll see we are not bluffing. It really does work. It has been working for me for years.

You can decide if it is the solution for you and then resolve any issues with your local installation.

I hope that helps.

[Andrejko]

Hi conrado,

it is not a solution to say you are not ill, because I am not (e.g. It should be good, because at our side it is functioning).

Through softaculous upgraded to 3.2.3 and still blank screen (the source code for the index.php is blank).

[ALEXsei]

I also have a white screen

Apparently, this is the eternal problem FO

[Flintex]

This trouble occurs after a failed upgrade from lastest version. Go back to oldest version and repeat upgrade with all permission on website directory