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Author Topic: Erreur 500: Internal Server Error  (Read 3091 times)

webisa

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Erreur 500: Internal Server Error
« on: March 20, 2015, 03:52:28 pm »
Hi

I just installed fengoffice 3.1.2.2 and i have problems when i want to assign a billing category to an use (me)
When i validate this function, i have a nice error 500 : internal error...

i modified my config.php (dbpersist in flase), but no change

Do you have an idea ? a solution for that ?

Regards

Webisa
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franponce87

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Re: Erreur 500: Internal Server Error
« Reply #1 on: March 20, 2015, 03:59:23 pm »
Hi Webisa,

I have just tried this in our demo (demo.fengoffice.com) which has the 3.1.2.2 version, and was not able to experience this issue.

You should check your Apache error log for further info.

Best regards,
Francisco
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webisa

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Re: Erreur 500: Internal Server Error
« Reply #2 on: March 20, 2015, 04:18:02 pm »
i added another user, and it works perfectly with this new user.

I think it's because i tried to do it on my own account (super user, administrator)...
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webisa

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Re: Erreur 500: Internal Server Error
« Reply #3 on: March 20, 2015, 04:28:14 pm »
found in error log
PHP Fatal error: Call to a member function getId() on a non-object in /plugins/core_dimensions/hooks/core_dimensions_hooks.php on line 373
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webisa

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Re: Erreur 500: Internal Server Error
« Reply #4 on: March 20, 2015, 04:41:49 pm »
found a solution, i modified the contact database directly, i put the default_billing_id to 1
It works, my account is assigned now to the first category of billing...

But it's not a real solution...
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franponce87

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Re: Erreur 500: Internal Server Error
« Reply #5 on: March 20, 2015, 04:57:09 pm »
Thanks for the input!

Already passed it to our Dev Team for further analysis :)

Best regards,
Francisco
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franponce87

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Re: Erreur 500: Internal Server Error
« Reply #6 on: March 20, 2015, 05:02:54 pm »
Good news! There were some changes applied yesterday that solve this problem whenever it happens (looks like it is not always).

Expect the solution in the upcoming version  :D

Best regards,
Francisco
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