Author Topic: Fengoffice 2.7.1beta - classifying cause error  (Read 3817 times)

emilians

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Fengoffice 2.7.1beta - classifying cause error
« on: September 16, 2014, 08:28:17 am »
When I digit some character on classifying emails or tasks, I immediately get:

We are sorry, but Feng Office is not currently able to execute your request. An Error Report has been sent to the administrator.

TIA, Emiliano

alvarotm01

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Re: Fengoffice 2.7.1beta - classifying cause error
« Reply #1 on: September 16, 2014, 02:07:14 pm »
Hello Emiliano,

Please set the constant DEBUG to true in file "config/config.php" and try again, you will see the error detail. Please send us the screenshot of the error detail.

Best regards.

emilians

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Re: Fengoffice 2.7.1beta - classifying cause error
« Reply #2 on: September 17, 2014, 01:19:33 pm »
Query failed with message 'Table 'admin738.fo_dimension_object_type_hierarchies' doesn't exist'
Error params:
File:    /var/www/clients/client352/web299/web/fengoffice/environment/library/database/adapters/AbstractDBAdapter.class.php
Line:    392
Sql:    SELECT 1 FROM `fo_dimension_object_type_hierarchies` WHERE dimension_id = 2
Error number:    1146
Error message:    Table 'admin738.fo_dimension_object_type_hierarchies' doesn't exist
Backtrace:
#0 /var/www/clients/client352/web299/web/fengoffice/environment/library/database/adapters/AbstractDBAdapter.class.php(291): AbstractDBAdapter->prepareAndExecute('SELECT 1??????F...', NULL)
#1 /var/www/clients/client352/web299/web/fengoffice/environment/library/database/DB.class.php(179): AbstractDBAdapter->executeOne('SELECT 1??????F...', NULL)
#2 /var/www/clients/client352/web299/web/fengoffice/application/models/dimensions/Dimension.class.php(184): DB::executeOne('SELECT 1??????F...')
#3 /var/www/clients/client352/web299/web/fengoffice/application/controllers/DimensionController.class.php(442): Dimension->canHaveHierarchies()
#4 /var/www/clients/client352/web299/web/fengoffice/environment/classes/controller/Controller.class.php(76): DimensionController->search_dimension_members_tree()
#5 /var/www/clients/client352/web299/web/fengoffice/environment/classes/controller/PageController.class.php(62): Controller->execute('search_dimensio...')
#6 /var/www/clients/client352/web299/web/fengoffice/environment/classes/Env.class.php(129): PageController->execute('search_dimensio...')
#7 /var/www/clients/client352/web299/web/fengoffice/init.php(173): Env::executeAction('dimension', 'search_dimensio...')
#8 /var/www/clients/client352/web299/web/fengoffice/index.php(9): require('/var/www/client...')
#9 {main}
Autoglobal varibles:
$_GET:    Array (
  ['context'] => (string) '{"1":[0],"2":[0],"3":[0]}'
  ['currentdimension'] => (string) '0'
  ['ajax'] => (string) 'true'
  ['c'] => (string) 'dimension'
  ['a'] => (string) 'search_dimension_members_tree'
  ['dimension_id'] => (string) '2'
  ['query'] => (string) ''
  ['limit'] => (string) '5'
  ['order'] => (string) 'name'
  ['start'] => (string) '0'
  ['parents'] => (string) '0'
  ['random'] => (string) '1'
  ['current'] => (string) 'mails-panel'
  ['_dc'] => (string) '1410970681186'
)
$_POST:    
$_COOKIE:    Array (
  ['PHPSESSID'] => (string) 'r0s0c1ast1n5h0ad4fv2o05oh3'
  ['http___www_comune_altopascio_lu_it_fengofficeid'] => (string) '2'
  ['http___www_comune_altopascio_lu_it_fengofficetoken'] => (string) '9ae874dede5f8f06513a8c9525c64869d0ad979d'
)
$_SESSION:    Array (
  ['last_activity_mod_timestamp'] => (int)1410970548

alvarotm01

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Re: Fengoffice 2.7.1beta - classifying cause error
« Reply #3 on: September 19, 2014, 12:10:51 pm »
Thanks for the error detail, now we could reproduce the issue and we could fix it.

We have released the version 2.7.1.1, in this version this issue is fixed.
https://sourceforge.net/projects/opengoo/files/latest/download?source=files

Best regards

emilians

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Re: Fengoffice 2.7.1beta - classifying cause error
« Reply #4 on: September 22, 2014, 07:05:38 am »
Super Thanks!!!
That's all right, no!!!