Author Topic: Cant download email. Upload works OK  (Read 2493 times)

suzuki3

  • Newbie
  • *
  • Posts: 1
    • View Profile
    • Email
Cant download email. Upload works OK
« on: April 07, 2014, 01:02:21 pm »
Hello all, I uploaded Feng on my web-server and currently have Comcast. Feng is sending emails OK but wont receive. When I click check mails to download then the screen goes blank. Also when i send an email it send OK but when finished the screen will go blank when send is completed. My Comcast settings are incoming: mail.comcast.net on port 995, outgoing: smtp.comcast.net on port 465, with SSL Encryption and Authentication. These settings are in the email account and in the Administration>Configuration>Mailing.

franponce87

  • Administrator
  • Hero Member
  • *****
  • Posts: 1819
    • View Profile
    • Email
Re: Cant download email. Upload works OK
« Reply #1 on: May 09, 2014, 11:10:21 am »
Hi there,

This could be a server setting issue.
Please make sure everything is correctly installed and with the right permissions as well.

In case you are not able to solve it, you could consider getting access to our Support Team.

Best regards,
Francisco
Would you like to install Feng Office Professional or Enterprise Edition in your servers? No problem! Read this article!

leo.ruyven

  • Newbie
  • *
  • Posts: 2
    • View Profile
Re: Cant download email. Upload works OK
« Reply #2 on: November 05, 2014, 08:36:39 am »
Hello All

I have the same problem sending mail works but I do not receive any mails. I have tried different settings for servers and ssh tls. When i klik check mail there is no error but always succes receive 0 mails
any suggestions?

thanks in advance
Leo

franponce87

  • Administrator
  • Hero Member
  • *****
  • Posts: 1819
    • View Profile
    • Email
Re: Cant download email. Upload works OK
« Reply #3 on: November 18, 2014, 10:12:35 am »
Hi there!

I would strongly suggest looking into the cache/log.php file for clues.
In case you need further and official help from our Team, we would gladly do it. Just drop me a private message so that we can talk about it.

Best,
Francisco
Would you like to install Feng Office Professional or Enterprise Edition in your servers? No problem! Read this article!

 

anything