Data is saved but disappears! - Workspace Permissions Problem

[franponce87]

Next version will have further improvements when upgrading from Feng Office 1.X to Feng Office 2.X: timeslots, reports and templates permissions will be created for non admin users.

On the meantime, if you have already performed the upgrade from one version to another, you may always change the permissions manually and then you should be able to add timeslots and such as you did before.. This happens due to the changes and improvements in the permissions system, which are a lot.

Best regards,
Francisco

[Rolandua]

Hello everybody.
I'm FO user since 2009. It's very nice and simple system for small office. We liked it very much till 2.x version

I noticed the same problem with permissions and disappearing tasks and notes, when upgrade my FO to  2.2.x.
I think problem in this (FO 2.2.2 - Workspace and group permissions problem) has the one reason.

I was very angry and FO forum has no answer. All work was impossible.
But in spite of other project on the same hosting (where is my FO) I had to upgrade my PHP version from 5.2.6 to 5.3.22 (with APC).
After that I found that FO problem with permission inside project and tasks disappeared.

I ask everyone to try in order to find out is that really a solution?

[Karco-QC]

Which version of PHP you use ?

[Karco-QC]

Sorry ... I just saw your version of PHP was updated. I had the same problem and the source was PHP version

[franponce87]

Hello Rolandua and Karco-QC!

Thank you both for letting everyone know about how you solved this issue!
We were not aware about this possibility, and hopefully other people will be benefited as well.

Best regards,
Francisco

[alx]

Updating PHP to a newer version did not solve the problem in my case. I don't know whether the version of PHP was what caused it initially or a bug in the upgrade process from FO 2.2.1 to 2.2.2, but once you have it, it keeps propagating.

As has already been mentioned in the thread titled "FO 2.2.2 - Workspace and group permissions problem", the problem does not seem to exist any longer in a clean installation of version 2.2.4.1. Hopefully, the source of the problem will be discovered and dealt with in the future.

[Arthur Mullard]

We have some problem.

Updating to never PHP did not solve issue.

Re-applying user permissions to workspaces/sub workspaces is not really a suitable workaround. I does work but you have to do this for EVERY new object created!

Is this issue fixed in 2.3, can Feng people confirm? We'll have to leave Feng after a several years increasing use if this can't be fixed which is vey sad - but its just unusable otherwise.

 

[alx]

Dear Arthur,

If you already have this annoying bug, upgrading to 2.3 will not resolve the problem

However, if you can afford a clean installation, using 2.2.4.1 or later does not have this bug any more.

Regards,
Alex

[franponce87]

The 2.3 does not have that issue, but, if you already had it before hand, you will still have it unless you apply some changes. Why? Because the data has already been written into your database and it is likely the references are different on most databases as it would depend on how the installation went.

Instead of reassigning all of the workspaces permissions I suggest one of the followings:

A: Run the rebuild_sharing_table.php file.
However, this are no guarantees that this solves the issue.

B: Change permissions manually:
1- Go to a user
2- Get to the Permissions screen
3- Change a permission and then change it back (so that the system notice that there was a change in between)
4- Save the changes

C: Subscribe to our services so that we can look into your database and figure out what is going on exactly, as guessing is not that helpful and it is time consuming.

Best regards,
Francisco

[Arthur Mullard]

Thanks for that. Unfortunately l have already tried A (no success) and B (this works but you have to redo it every time a new object is created!).

What is the price of C?

[franponce87]

Hello Arthur,

Sorry that option A and B did not work out.

Option C should work as I am confident my colleagues will be able to have a look at it and solve it. Concerning the costs, well, it would actually depend on many variables.
If you are really considering this possibility, feel free to drop me a PM or an email for further information.

Best regards,
Francisco

[Peter-Oghma]

Hi All,

We are facing the same issue or a very similar one.
We upgraded our FengOffice Community Edition System from 2.2.4 to 2.3.
The upgrade was successful.
But:

Whe someone change anything in a task (priority, estimated hours, assignee or anything else), the task is disappeared.
When we try to reach it with direct URL (from the notification e-mail what we got from FengOffice), we cannot reach it because of permissions.
After that I give all permission to the user for the appropriate Workspace, he reach the task again. Unfortunately when someone change the task again, the task disappear agan.

Any idea or suggestion?

Thanks,
Peter

[Peter-Oghma]

Nothing?

[gepd]

I had the same problem, I had to go back to the previous version, still is any solution?

[Baveskara]

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