Email Not Sending- Stays In Outbox

[mbartlett23]

This seems like a fairly common problem, but I can not find any answers on how to fix it. I try to send emails and they simply will not send no matter what I do. They just stay in the outbox. I have checked and rechecked settings. They are correct. I have even tried changing ports and many other settings. Still doesn't work. I test settings with outlook and they are fine. I have tried email accounts from personal domain and for gmail. Gmail email accounts are doing the exact same thing. Here are some of the things in the log.php (some are probably irrelevant since I was trying to play around with the settings to see if that would help)

    #1 /services7/webpages/util/w/t/wt8ninev.myutilitydomain.com/kwickkleen.org/public/feng/library/swift/lib/classes/Swift/Transport/AbstractSmtpTransport.php(101): Swift_Transport_StreamBuffer->initialize(Array)
    #2 /services7/webpages/util/w/t/wt8ninev.myutilitydomain.com/kwickkleen.org/public/feng/library/swift/lib/classes/Swift/Mailer.php(74): Swift_Transport_AbstractSmtpTransport->start()
    #3 /services7/webpages/util/w/t/wt8ninev.myutilitydomain.com/kwickkleen.org/public/feng/environment/classes/mail/MailUtilities.class.php(800): Swift_Mailer->send(Object(Swift_Message))
    #4 /services7/webpages/util/w/t/wt8ninev.myutilitydomain.com/kwickkleen.org/public/feng/application/controllers/MailController.class.php(781): MailUtilities->sendMail('mail.kwickkleen...', 'mike.bartlett23...', Array, 'test', '<div style="fon...', '', '', NULL, 1025, 'natasha.kwickkl...', 'K}~dmd!#!', 'text/html', '', '<og.1346266912....', '', Array, 'Message-ID: <og...', 2)
    #5 /services7/webpages/util/w/t/wt8ninev.myutilitydomain.com/kwickkleen.org/public/feng/environment/classes/controller/Controller.class.php(76): MailController->send_outbox_mails()
    #6 /services7/webpages/util/w/t/wt8ninev.myutilitydomain.com/kwickkleen.org/public/feng/environment/classes/controller/PageController.class.php(62): Controller->execute('send_outbox_mai...')
    #7 /services7/webpages/util/w/t/wt8ninev.myutilitydomain.com/kwickkleen.org/public/feng/environment/classes/Env.class.php(143): PageController->execute('send_outbox_mai...')
    #8 /services7/webpages/util/w/t/wt8ninev.myutilitydomain.com/kwickkleen.org/public/feng/init.php(167): Env::executeAction('mail', 'send_outbox_mai...')
    #9 /services7/webpages/util/w/t/wt8ninev.myutilitydomain.com/kwickkleen.org/public/feng/index.php(: require('/services7/webp...')
    #10 {main}
#3 ERROR: Error: Wrong parameter count for stristr() in '/services7/webpages/util/w/t/wt8ninev.myutilitydomain.com/kwickkleen.org/public/feng/environment/classes/mail/MailUtilities.class.php' on line 814 (error code: 2)
#4 DEBUG: Could not send email: Connection could not be established with host mail.kwickkleen.org [Connection timed out #110]
    mail_id=3
#5 DEBUG: Swift returned sentOK = false after sending email
    mail_id=3
Time since start: 30.692925930023 seconds
-------------------------------------------------------------------------------

By the way, the test mail function from the tools section in administration works perfectly fine.  The mass mailer works as well.


Does anyone have any experience with this? Or at least point me in the right direction?

[conrado]

Is the issue reported on the issue tracker? I would suggest you add it there, if it isn't.

Thank you!

[Interpolat]

I am experiencing this same exact issue.  I have tried using gmail as well as my domain's smtp settings, but mail still sits in outbox.  I can receive messages okay to the account.

[franponce87]

If the issue is within Gmail (or any other email server with SSL), chances are it is due to your own network or firewall blocking it. Look into this.

Best regards,
Francisco

[damendieta]

Hi, I have the same problem, does anyone knows the way to solve it.

I have 4 accounts, one is working, 3 stays in outbox and all have the same configuration.

Thanks a lot.

Daniel.

[Razide]

I have the exact same problem.

[franponce87]

This issue happens due to one of the following issues:

1- Misconfiguration of the email accounts
2- Your mail server is somehow blocking your server and preventing the connection
3- If it is a Gmail account, you may need to unlock its captcha
4- Look at the "To", "CC" and "BCC" fields and make sure the addresses there are correctly written. If you try to send an email to an address with the same domain as yours (meaning it uses the same mail server) and it is wrongly written, usually the mail server notices this and does not let you sending the email

Best,
Francisco

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