Hi all,
first I want to mention that I was months looking for an open source project management system. Fengoffice gets unfortunately by far not the attention it deserves! Actually it was a discussion in a forum which led me to fengoffice. It was easy to install and from the very first moment I was excited about features, concept and excellent usability.
So this is the first (but not the last time) I have some questions:
1) Task-IDs: I inspected the unique IDs of tasks being generated and realized the IDs being in the format ta### (e.g. ta054). As tasks are a fundamental concept of fengoffice - will I run out of tasks when touching ta999? (Thanks a lot for any answer).
2) The only feature I'm currently missing is a helpdesk. A helpdesk could be set up using tasks (and a custom status) but in that case the task ID should be better visible and integrated in generated e-mail correspondence
3) a manual choice of columns in list views would be great
Thanks a lot!
Williwau
(from austria)