Author Topic: Can't Retrieve Received Emails?  (Read 2655 times)

Double A Ron

  • Newbie
  • *
  • Posts: 16
    • View Profile
Can't Retrieve Received Emails?
« on: March 02, 2009, 02:05:19 am »
Having trouble receiving emails, even though opengoo says "success: Email Retrieval Complete. 0 Emails Received." We also can't seem to save sent emails, although we can send them.
My Server's email configuration is shown in cpanel as follows:

Mail Server Username:
Incoming Mail Server:
Outgoing Mail Server: mail.myopengooservercom (server requires authentication)
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

I believe I can use 25 or 587 for smtp. Pop3 is 110. Server doesn't require ssl, but server requires authentication using login. I can get outlook express to work right all day long.

Here's a screen shot of the dialogue for the email's connection method configuration gui. This is different from the wiki article about email setup.

Any suggestions would be immensely appreciated!


  • Hero Member
  • *****
  • Posts: 1703
    • View Profile
Re: Can't Retrieve Received Emails?
« Reply #1 on: March 03, 2009, 03:06:44 pm »

About saving emails take a look at this thread:

I don't know why you are not receiving any emails.


  • Newbie
  • *
  • Posts: 1
    • View Profile
    • my ┬ÁBlog
Re: Can't Retrieve Received Emails?
« Reply #2 on: March 12, 2009, 04:23:43 am »
Hi everyone! I just started testing OpenGoo and had the same problem with receiving emails. After some try&error I found the solution for me to redo the mail account setup and not touching the secure connection options this time. I really had to delete the account, disabeling SSL in the existing account did not do the trick.

With disabled security everything is working  :P

Otherwise I just want to thank the devel team. After one day testing I didn't find anything else so far  ;D Great job you did!


  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: Can't Retrieve Received Emails?
« Reply #3 on: April 04, 2009, 03:35:50 pm »
I am unable to receive new e-mails via POP3 or IMAP. I have checked my webmail and there are three new mail messages at this moment. I have recreated the mail account to make sure that I did not enable SSL and the messages still do not appear in my inbox.

Previously, messages approximately one week old have finally listed in my inbox in opengoo. Is there a date filter active in the opengoo installation by default or something?