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Feng Office 3 / Re: NO data/dashboard after logging in
« on: February 25, 2016, 08:52:24 pm »
This is what they had to say - is there any chance feng has an update? I just lost all my contacts, projects, time tracking, etc
this is a crisis for me
Avatar
Kiril I.
Tech Support of 2011Posts: 116829Posted On 25 Feb, 2016 09:46 CST
Hello,
Thank you for your patience!
We have reviewed your case in details. Due to the recent release of Mysql 5.6.x we had to upgrade our shared hosting servers Mysql service from 5.5.x to 5.6.x..
Currently your server is using Mysql version:
5.6.28
Based on the application's requirements it works with Mysql 5.x, which means that Mysql 5.6 should not be a problem for it. Still, while accessing your admin area we can see the following errors saved in the cache/log.php file:
Code:
Session "default" started at 2016-02-25T09:34:13+0000
#1 ERROR: Error: mysql_pconnect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in '/home/vaudeint/public_html/rosegarden/projectmanager/environment/library/database/adapters/MysqlDBAdapter.class.php' on line 28 (error code: 8192)
Time since start: 0.061499118804932 seconds
Unfortunately the Feng Office does not seem to support Mysql 5.6.x properly and there is no way for us to revert to the old Mysql server version. The solution that we can suggest you in this case is to contact the developers of the application and ask them to provide you with an upgrade that would work properly with Mysql 5.6.x.
Best Regards,
Kiril I.
Technical Support Supervisor
this is a crisis for me Avatar
Kiril I.
Tech Support of 2011Posts: 116829Posted On 25 Feb, 2016 09:46 CST
Hello,
Thank you for your patience!
We have reviewed your case in details. Due to the recent release of Mysql 5.6.x we had to upgrade our shared hosting servers Mysql service from 5.5.x to 5.6.x..
Currently your server is using Mysql version:
5.6.28
Based on the application's requirements it works with Mysql 5.x, which means that Mysql 5.6 should not be a problem for it. Still, while accessing your admin area we can see the following errors saved in the cache/log.php file:
Code:
Session "default" started at 2016-02-25T09:34:13+0000
#1 ERROR: Error: mysql_pconnect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in '/home/vaudeint/public_html/rosegarden/projectmanager/environment/library/database/adapters/MysqlDBAdapter.class.php' on line 28 (error code: 8192)
Time since start: 0.061499118804932 seconds
Unfortunately the Feng Office does not seem to support Mysql 5.6.x properly and there is no way for us to revert to the old Mysql server version. The solution that we can suggest you in this case is to contact the developers of the application and ask them to provide you with an upgrade that would work properly with Mysql 5.6.x.
Best Regards,
Kiril I.
Technical Support Supervisor