Topics

1

Feature requests / Streamline task collaboration

« on: March 24, 2010, 08:57:36 pm »

Hi

In our organisation we work collaboratively and have an informal workflow when working on tasks.

Once a task has been assigned to someone, they perform the work involved as needed. They then enter relevant time and comments about what they've done, and assign it back to the person who assigned the task to them, so the work can be reviewed. The task can then be commented on by the assignor, and either closed or assigned back to that person or to someone else to work on.

This process of reassignment requires the following steps:
1. Post a comment on the task explaining why it's being reassigned (email generated)
2. Edit the task and change who the task is assigned to (another email generated).
3. Alternatively, the task may then be closed (another email).

It would make more sense to me if you could reassign the task and enter a comment at the same time. This would generate just one email.

It would also be good if you could add a comment at the time of changing the status of the task to explain the reason why it is being closed/reopened. Once again, only one email would be generated.

I'd also like to see a task Status of "Review" alongside Pending and Complete. This would allow a quality check before the task is closed and ensure tasks don't get closed and disappear from the task view without that quality check taking place.

Thoughts?

2

Feature requests / Order Tasks by Last Comment Date

« on: September 22, 2009, 07:44:11 pm »

We have an Opengoo install with dozens of workspaces and tasks. Keeping on top of them all can be challenging.

I wonder if it would be possible to have an option in the Task pane to order the tasks by Last Comment Date. That way I can focus on those tasks that are "hot" right now.

3

Feature requests / Set date when adding work to a task

« on: March 11, 2009, 01:38:51 am »

Hi

The Add Work button on a task allows you to book time against a task. You can enter the description and the amount of time worked. But for some reason, you can't enter the date when the time was entered. Is this something you could add, please? Some of my staff only update their time in OpenGoo every couple of days and I need the time to be entered against the correct date.

Thanks

David

4

Feature requests / Post comment and reassign in one action

« on: March 03, 2009, 02:15:08 am »

At the moment, if I post on a task and reassign it to another person, I have to go through two steps (potentially generating two email notifications). It would be great if I could do this in one step, and generate just one notification.

Related to this, there appears to be no way to post a comment once you're editing a task. Is this by design? If you could post a comment while editing, my first comment becomes easy......

5

1.2.1 / Task assigned to template loses custom properties

« on: February 16, 2009, 08:49:03 pm »

Hi

Not sure if this is a bug or a feature request. Also don't know if it's new behaviour for RC2.

If I create a task with custom properties and assign it to a template, when using the template the task is generated but it has lost the custom properties.

Scenario is that I want to have several checkpoints for a task, so I can use a single task to emulate a workflow. Property one is "Invoice Generated" with a value of Yes or No. Property 2 is "Invoice approved, line manager". Property 3 is "Invoice Approved, Budget Holder", etc. The idea is that when a checkpoint is completed the custom property will be updated and the task manually reassigned to the next person in the workflow. It is only marked complete once the final step in the workflow is completed.

Thanks

David

6

Feng Office 1 / Internal server error 500, 1.2 RC1

« on: February 04, 2009, 07:40:43 pm »

When in task view, clicking a task with no start or due date causes an error. Adding either a start or end date resolves the problem. Should not have to assign either start or due date on a task therefore this appears to be a bug rather than intended functionality. Also appears to be new for 1.2 RC1. Was not happening in 1.2 beta 2.

7

Feature requests / Recurring tasks

« on: January 29, 2009, 03:23:36 pm »

First up, OpenGoo rocks. I've been looking for something like this for a long time and I think I've finally found it. I've moved my team of 6 people onto it and it just works at managing their daily tasks and workflow.

One thing I'd like to see is the ability to set a task to recur or repeat. For example, Windows Updates need downloading, testing and installing on a monthly basis. I'd like a task for each step to appear in the task list for my system admin automatically.

Recurrence should allow:
- Repeat every month on a certain date (e.g. the 5th of each month)
- Repeat on a certain day each month (e.g. the 3rd Monday)
- Repeat only on certain days (e.g. every Wednesday and Friday)
- Schedule the next occurrence of the task 10 days after the current instance is marked complete.

I know that there OpenGoo supports repeating events, but I see tasks as a being different in this regard.

Thanks

David