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Messages - natalia.martinez

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16
Feng Office 3 / Re: Upgrade from 2.x to 3
« on: March 17, 2016, 10:25:44 am »
Hi Christoph,

Have you read this article?

http://www.fengoffice.com/web/wiki/doku.php/installation:migration

Hope it helps  :)

Natalia

17
Feng Office 3 / Re: Broken company logo on notification e-mails
« on: March 17, 2016, 10:21:51 am »
Thanks Bukbr,

Sorry for not having been clearer. I meant the "real" logo, not the broken one.

Also, an example notification would be really useful.

Best regards,
Natalia

18
Feng Office 3 / Re: Broken company logo on notification e-mails
« on: March 14, 2016, 12:00:15 pm »
Hello Bukbr,

You should not remove the tmp folder since it is used for many other things.

Could you send us the logo and an example notification?

In the meantime, on our latest release (3.4.1) we have included a configuration for deciding whether to attach or not the company logo in notifications.
You can found it on General configuration -> Notifications -> Attach company logo in notifications.
If you inactivate it, the logo will not be attached to e-mails.

Looking forward to your comments!

19
How To's / Re: quicke delete of files or email?
« on: March 11, 2016, 01:33:59 pm »
Hi Simon,

This feature has not been developed yet.

If you would like to sponsor its development, please PM me, or contact us through the contact form.

Best regards,
Natalia

20
Feng Office 3 / Re: NO data/dashboard after logging in
« on: March 08, 2016, 02:01:00 pm »
Hi fairchylde,

I am sorry to hear this  :(

We have cases in which we use mysql 5.6 and it works correctly.

Our developers can work on fixing this as a support service. However, this services are only provided to subscribed users.

Following this link, you will find more information on the Feng Office editions and subscription plans:

http://www.fengoffice.com/web/pricing_onsite.php

As part of the service, we also offer the migration of the installations to our servers. The advantage of this is that we can spot these kind of issues instantly and our developers can work on them directly.

Feel free to contact us at contact@fengoffice.com if you have any questions.

Best regards,
Natalia.

21
Hi Simon,

This is indeed a great suggestion which is currently on our roadmap.

I am going to check the state of this feature request and keep you posted on the progress.

Best regards,
Natalia.

22
Installation problems / Re: [3.4.0.7] Installer can't import sql data
« on: March 08, 2016, 01:44:24 pm »
Hi FuturepIlot and Lupu,

This is related to the way MySql is configured. Could you check this?
The problem is produced when you insert a log and do not specify a column. If this column does not have a default value defined on the table, it fails.

You can check this so that it only gives you a warning instead of an error in these cases.

Best regards,
Natalia.

23
Feng Office 3 / Re: new bug in 3.2-rc 'filter by status'
« on: March 08, 2016, 01:38:55 pm »
Hi simonwenger,

Thanks for reporting this. This is a known bug pending to be revised.

I´ll keep you posted on the progress.

Best regards,
Natalia.

24
Feng Office 3 / Re: Migrar a nuevo dominio
« on: March 08, 2016, 01:36:51 pm »
Hola Hotv,

Esta opción se encuentra disponible como un servicio que ofrecemos para los usuarios Community con soporte contratado.

Deseas cambiar solo el dominio o también el servidor donde tienes alojado el sistema?

Con el siguiente enlace podrás encontrar más información respecto a los planes de soporte:

http://www.fengoffice.com/web/pricing_onsite.php

Saludos,
Natalia.

25
Feng Office 3 / Re: Problem with re-assign task to non-admin user
« on: March 08, 2016, 01:32:28 pm »
Hi Finzec and Patryk,

Thanks for reporting this  :)

We´ll be working on it and keep you posted on the progress.

Could you let us know how the collaborator´s permissions are configured?

Thanks,
Natalia

26
Hi Erolha and Steveg,

Could you check if you can raise the following MySql configuration?

wait_timeout

You can raise it and check if e-mails are downloading.

Best regards,
Natalia

27
Development / Re: web plugin loader
« on: March 08, 2016, 01:28:36 pm »
Hi Vat and Steveg,

With the following link you will find instructions on how to install and update plugins:

http://www.fengoffice.com/web/wiki/doku.php/installation:migration?&#plugins_installation_and_updates

@Vat, got me interested with the android app too :)
Could you let us know a bit more of how it works?

Thanks,
Natalia

28
Ideas / Re: Drag and Drop for the documents
« on: March 08, 2016, 01:24:07 pm »
Hi Bernhard and Laura,

This development is still in our roadmap.

It has lost priority against other developments and new modules we have been introducing.

I´ll keep you posted on the progress.

In the meantime, you can check our blog for more news on what we have been working on  :)

https://www.fengoffice.com/web/blogen/

Best regards,
Natalia

29
Installation problems / Re: Upgrade path to latest version?
« on: March 08, 2016, 01:20:22 pm »
Hi dstocker and Lupu,

With the following link you will find instructions on how to upgrade from a Feng 1 installation:

http://www.fengoffice.com/web/wiki/doku.php/installation:migration#upgrading_from_1x_to_2x_or_later

@Lupu, could you expand a bit more on the issues you encountered with the latest versions?

Thanks,

Natalia

30
Feng Office 3 / Re: Tags not always appearing in dropdown or side menu
« on: March 08, 2016, 01:17:05 pm »
Hi Marcusov,

Sorry for my delayed answer!

Did this occur after an upgrade? If so, from which to which version?
Is this still happening on our latest release (3.4.0.17)?

Best regards,
Natalia 

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