Messages

1

Installation problems / Re: Failed upgrade and restoration of files and database leads to corrupted document

« on: October 29, 2015, 01:05:16 pm »

I have found my error in backing up the file system.
Unfortunately my FTP program called FileZilla used for backup automatically transfers all files without a file ending in ASCII mode which destroys the binary information of most Word Documents, PDF's ect.

Beginner error with a huge impact! Everybody should be aware of this, maybe it should be added to the wiki so others don't make the same mistake.

Greets
Sven

2

Installation problems / Failed upgrade and restoration of files and database leads to corrupted document

« on: October 29, 2015, 11:12:55 am »

Hello,

I am fairly new to Feng Office.
I installed a version using our hosting providers shared webspace AppWizard (hosting provider is Strato).
The installed version was 2.1.

I did a backup of the installation by downloading the whole fengoffice folder via FTP and a MySQL export using phpMyAdmin.

I then tried to upgrade to version 3.3.0.4 but couldn't complete the upgrade as I cannot run the plugin upgrade script. (shared hosting without console access).

So I deleted all files from the FengOffice folder, deleted the database completely and re-uploaded the backup I made and imported the database export.

Now, everything seemed fine, except that all documents are corrupted. Please help me! Fortunately the system was only in test use at the moment but a lot of the structure for the actual shared workspace of my company was already present with over 200+ offers, invoices, ect. already uploaded.
If this would happen with the actual system my boss would certainly kill me!

Can the file system be restored?

Greetings
Sven