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Messages - franponce87

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1
Feng Office 3 / Re: Feng Office 3.1.2.2 hacked
« on: May 20, 2015, 02:31:51 pm »
So, my colleagues looked into the matter and they told me that the 3.1.2.2 version at SF is ok and has not been changed, so if you downloaded the system from there, the hacking may come from somewhere else, but not from our source code.

Just to be safer, we will keep our eyes open and keep on investigating, and if anything, we will make a major announcement.

Should anyone find anything else related to this, please do comment here or drop me a private message.

Thank you.

2
Feng Office 3 / Re: Feng Office 3.1.2.2 hacked
« on: May 20, 2015, 11:05:58 am »
Hi there!

Glad to know that this new version was ok.. nonetheless, I am surprised of what happened though. As far as I am aware no one else experienced this as otherwise we would have been informed by the rest of the Community. Any chance a malware got into your server somehow else?

I will ask my colleagues to double and triple check just in case though.

Best regards,
Francisco

3
Feng Office 2 / Re: PRINT PROBLEM
« on: May 20, 2015, 11:02:59 am »
Oh ok. Which wrong data are we talking about?
Can you please elaborate further?

4
Feature requests / Re: to trash Actions->View History items
« on: May 20, 2015, 11:02:06 am »
Hmmm but that would ruin the confidentiality and transparency of the information  ???

If you do not mind me asking, what would you like to delete exactly and for what reasons?

5
Feng Office 3 / Re: re-load emails from IMAP (exchange)
« on: May 19, 2015, 03:23:41 pm »
Hi there!

What do you mean by "re-load"? Deleting emails in FO and then have them deleted automatically in the mail server?

If so, this feature has been currently disabled as many people did this in the past "without knowing" how it would work. So until we make further improvements and options for the users here, it has been disabled.

Best regards,
Francisco

6
Feng Office 3 / Re: Cannot sync e-mails
« on: May 19, 2015, 03:20:48 pm »
That is strange.. I use IMAP for my emails and it has been working fine for the past years.

Also, I got lost a bit... do you mean the emails you receive or the ones you send?

In addition, in case you are dealing with a Gmail account, please have a look at this information:
http://www.fengoffice.com/web/wiki/doku.php/e-mails?&#rd_party_webmail_services

Best regards,
Francisco

7
Hi there!

As far as I know this was supposed to work in the 3.1.3, but it has been a while already and I might be wrong.
Nonetheless, I can confirm 100% that at least in the 3.1.3.4 onwards, it is working correctly, and I can subscribe users that are not Admins but Executives.

Are you sure those users have enough permissions in the workpsace where you are setting the template?
Otherwise, it might be a server side issue.

Concerning the late reply on our behalf, as an official memeber of the Team, we have to deal with many different things, and even though we monitor the Forums, we may not reply just right away as we do not have as much time as we would like to to do so.

As for the Community, may be no one else experienced it and that is why there were no replies.

Best regards,
Francisco

8
Feng Office 3 / Re: Missing lang: unknown on Tasks on 3.1.4.1
« on: May 19, 2015, 03:07:31 pm »
Hi!

Thanks for the feedback.

In that case, the Unknown here means the following:
1- When grouping by Workspaces: tasks that belong to no workspace
2- When grouping by Tags: tasks that belong to no tags
3- When grouping by Completed on: tasks that have yet to be completed

The best way here would be to change the text name from Unknown to something different. Already took note of this for our Dev Team, but this is not considered as a critical issue.

Best regards,
Francisco

9
Hi Konstantin,

In our emails exchange we did not get to talk about this matter, but I rather have it in the Forums so in case someone else experiences they can follow up on it. :)

What I meant is that in our servers we are not experiencing issues with the Cyrillic characters.
The  utf8 decoding is not related to the Community Edition, Professional Edition or Enterprise Edition... but it is the same for everyone. This means that it should be a server side issue with its settings.

If you were able to solve this matter, it would be great to know how so that other people can solve it in case they face it.
Otherwise.. you can always consider using our cloud or getting at least a Basic Support Plan to have our Technical Team looking into your server.

Best regards,
Francisco

10
Feng Office 3 / Re: forever repeating task and subscribers
« on: May 19, 2015, 02:53:49 pm »
Thank you for reporting this issue, already passed it over to the Dev Team :)

In the future, if possible, please report them here.

Best regards,
Francisco

11
Looks like it could be an SQL issue, may be a corrupted upgrade?

Whenever you upgrade a FO system, other than replacing the source code, one also has to upgrade the SQL database by running:

Code: [Select]
php FENG_ROOT/public/upgrade/console.php
On the other hand, if you wish to see what is the error message, and solve the issue even faster, I suggest you to change the 'DEBUG' from 'false' to 'true' in the config.php file so that you can know what is going on. Then, you can change it back.

Best regards,
Francisco

12
Feng Office 3 / Re: Can't create Workspace
« on: May 19, 2015, 02:43:42 pm »
How are you perfoming the upgrades? Are you running the SQL changes? Or just replacing the source code?
Because it looks like you have yet to run the SQL upgrades:

Code: [Select]
php FENG_ROOT/public/upgrade/console.php
Best regards,
Francisco

13
Feng Office 3 / Re: BUG PERMISSION
« on: May 19, 2015, 02:39:32 pm »
Just in case, what version are you using?

Have you refreshed your browsers caches and cookies? More info about it here:
http://www.fengoffice.com/web/support/documents.php?faq=45#requested_faq

What happens if you change the language to English? Does it work?

What if you set 'DEBUG' to 'false' in the config.php file?

Best regards,
Francisco

14
Feng Office 3 / Re: unwanted permission on NOTES 3.1.2.2
« on: May 19, 2015, 02:35:09 pm »
Thanks for reporting this situation, already took note of it and passed it to the Dev Team.

Best regards,
Francisco

15
Feng Office 3 / Re: Feng office 3.1.3 community edition question.
« on: May 19, 2015, 01:10:38 pm »
Hello there,

Well, if you would like to manage actual Projects, I personally suggest the Professional or Enterprise Edition (which can be used either from our cloud or from your servers) as there are more project oriented features.
More information about the differences can be found here, but mainly, those would be:
1- Gantt Chart
2- Projects list
3- Project dashboard and charts
4- Project status formulas based on the tasks status
5- Task dependencies
6- Project expenses
among other options and features

If you are considering to get the Professional or Enterprise Edition and would like to know further information about them, feel free to send me a Private Message so that I can help you with the evaluation.

Best regards,
Francisco

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