Topics

1

Feng Office 3 / Can't setup a new first user

« on: November 17, 2015, 01:54:53 am »

I've just upgraded our community version to 3.4. Worked great.

I also installed a new version fresh of 3.4, and I'm having problems with that installation ... well actually, not the installation, but with trying to setup the first user.  When it completes the installation process it explains that I need to go back to home, as typical, but then instead of giving me the screen to setup the first user, it just goes directly to the login screen.  No opportunity to create a new user.  So there are no users in the system.   I've uninstalled and reinstalled multiple times, used multiple browsers, cleared all of my cookies, and used a browser that I've never used to log into feng before (I just keep on the computer for testing another program I work with), and nothing seems to work. I've reinstalled about 20 times now.

Is there a link or tool I can use to create the first user, or can I add myself directly to the database in order to gain access?  I tried looking at my other installation, but I'm not clear on the database structure, so I don't know where to add the passwords and permissions to get that to work.  Please help!!

Thanks.

2

Feng Office 3 / Struggling with permissions

« on: November 08, 2015, 02:01:31 am »

Good Evening,

 I'm struggling trying to understand permissions. I have installed 3.3.0.4.  I have a workspace set up for various projects (each for a new school that is being opened).  And I want to assign one main account for each school, and give them permission to add new users ONLY WITHIN THEIR WORKSPACE.  When I give them the ability to add users, when they add user they can give the new user higher permissions than they themselves have ... and, the new user that they create have access to all workspaces, not just the one that the user who created them has access to, which seems like it would be a security hole.  Am I missing something? 

 I tried reading the User Types document, but I just can't seem to figure out what I need to do.

 Thank you in advance for any suggestions you may have.

3

Feng Office 3 / Task Reminders are not being sent

« on: June 18, 2015, 12:46:30 am »

Good Evening,

 I am currently running two installs of the community version. 3.1.5.1 is the primary, I've been running for over a year, upgrading periodically. Reminders are working great from this install.

I recently installed a new version to run for another group, that is running 3.1.3 right now and will not send email reminders in the cron job.

I did another new clean install of version 3.2rc to do some testing, and that also is not sending the email reminders.    Mail systems are set up correctly because notices that a new task has been assigned are sent just fine, and I ran test emails, and they are working fine.  But they do not work in the Cron Job.   I've also gone through all of the settings line by line to make sure they were set exactly the same as the installation that is working.

When I run the cron job on the install that is working I get this:

2015-06-18 02:55:10 - Sending reminders...
2015-06-18 02:55:12 - 4 reminders sent.
2015-06-18 02:55:12 - Checking for sharing table pending updates...
2015-06-18 02:55:12 - No permission groups need to be updated.
2015-06-18 02:55:12 - Checking email...
2015-06-18 02:55:12 - 0 emails fetched.
2015-06-18 02:55:13 - Sending outbox emails...
2015-06-18 02:55:13 - End Sending outbox emails.

But when I run the cron job on the latest two installs I only get:

2015-06-18 03:37:09 - Sending reminders...
2015-06-18 03:37:10 - 5 reminders sent.


So it seems something is blocking the cron job from finishing and it just never gets around to sending the messages. 

I don't know how to figure out what it is that is blocking it from working correctly.  I've attached the /cache/log.php file for review.  I've gone through and done the CHMOD suggested in the log file, but it still keeps giving me the error message.  The other issues I don't know how to fix.

I've been dealing with this for a few days now, any help/suggestions would be GREATLY appreciated!! Thank you.

4

Feng Office 3 / Removing access to workspaces

« on: May 17, 2015, 05:59:29 pm »

I am having difficulties removing access to workspaces from some users.  I assigned these individuals a higher permission level than I should, and have reduced the permissions, I double checked to make sure that the user only had access to the correct workspace, but when I look at hte user's informatoin it still shows that it is connected six workspaces, and I can't figure out how to remove their access.  Please see the attached screen shot to demonstrate how the user doesn't have permission but is still related.

I didn't include it on the screen shot but the user does not have anything in the "Linked Objects", is not assigned to any groups, and I removed her from any company thinking perhaps it was some sort of an association that way... but that didn't work either.

Thanks for your help!

5

Feng Office 3 / Latest Comments from unconnected workspaces

« on: May 17, 2015, 05:40:22 pm »

I added a user and set him with the wrong permission (Administrator).  I demoted his permission, and gave him permission for the correct workspace.  However, when he logs in on his dashboard he is able to see "Lastest Comments" from Workspaces he no longer has access to.

 I tested adding a new comment to a task in another workspace, and that is not showing up on his account ... so it looks like it is just showing the comments since before I updated his permissions. 
 
 Is this a bug or something I can reset somewhere?

6

Feng Office 3 / Documents / Web Document Not sharing Correctly

« on: May 17, 2015, 05:34:37 pm »

Good Afternoon,

We use a lot of Google Apps documents.  However, most of them are not showing up correctly in the documents folder for anyone except me.

Screenshot shows two side by side users documents list.  You can see mine lists the Web docs and the other does not.  One of the web docs was actually added by the user on the right, but only shows up on my account on the left.   However, the actual uploaded files are showing up just fine. 

I searched through settings but couldn't find anything that would disable web documents. I tried logging on with my Google Account before logging into Feng as "Scott" to see if that had something to do with it, but it did not.  I'm thinking it maybe has something to do with the "Status" ... but I can't find any way of updating the status to test it.

 Please help!!

Thanks!

7

Feng Office 3 / Importing Tasks

« on: April 29, 2015, 05:54:21 pm »

Is there a way to import tasks into the community edition of Feng?

If not automatically, is there guidance or documentation somewhere that would explain the mySQL Table structure well enough that I could do it myself manually with a large number of tasks?

Thanks!

8

Feng Office 3 / Tasks broke upgrading to 3.1.2

« on: March 12, 2015, 11:20:56 am »

I am currently running Version 3.0.2 and tried upgrading to 3.1.1 but had problems with editing users.  So then I waited and just tried upgrading to 3.1.2 and once done, none of the tasks will show (It says there are no tasks when I go to the task screen ... but they do show up on the "Late and upcoming tasks" on the Workspace Overview page.

Any suggestions?

Thanks.

9

Feng Office 3 / Tasks are prohibitively slow

« on: December 30, 2014, 06:20:03 pm »

Good Afternoon,

 I've been using Feng for a small office to help with managing projects for multiple charter schools.  I upgraded it to 3, and it is prohibitively slow now.

 I made a short video, which can be viewed here to demonstrate the lag time between clicking on the task button to actually seeing the tasks. The video is available on vimeo, (it won't let me post the link so just go to vimeo - dot - com /  115666162 (about 1 minute long).

  Is there a configuration issue I can change to make this? At this speed, I can not continue to use this product.

I did add the "SAVE_PERMISSIONS_IN_BACKGROUND" to the config.php file, but that did not help.  I don't see any other settings which could assist. 

 I'm running the system on an M1.Medium Amazon EC2 Server connected to an RDS MySql instance. I've checked the logs on the RDS, and nothing is taxing the system.  The MySQL CPU utilization hasn't gone above 24% since I installed the new version, except for on the hour when a cron runs on another system running on the same system.  The EC2 CPU usage has not gone above 9%... so I don't think it is hardware issue.

Any help would be appreciated.  Thanks!