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Messages - helen

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Older versions / Re: unable to import contacts
« on: May 11, 2009, 02:27:49 am »
i have got overwhelmed with other work & won't have time to do this for ages so i think i might just enter what i need manually, & wait for the next upgrade ...

Older versions / Re: unable to import contacts
« on: April 25, 2009, 09:12:55 am »
oh ok - i will try that then; but tomorrow - it's past my bedtime here now. thanks : )

Older versions / Re: unable to import contacts
« on: April 25, 2009, 02:05:19 am »
well, i downloaded 1.4 beta, & went to back-up before upgrading, & i got an error message, "Error while creating database backup: Backup command failed. Check MYSQLDUMP_COMMAND constant."

i don't want to risk upgrading without backing up, as i have already had to completely redo the whole thing once after my log-in was suddenly not an admin log-in any more. i would rather spend a couple of hours manually entering all my contacts, than risk having to spend more hours reinstalling & re-setting up the whole thing again ...

Older versions / Re: unable to import contacts
« on: April 23, 2009, 06:58:37 pm »
hi, thanks for your reply.

i'm using thunderbird, on mac osx.4. the export options i have for the address book are LDIF, comma separated, or tab delimited. i used comma separated as this creates the csv file that opengoo requires.

i've tried opening the .csv file in both open office & excel & resaving it in different formats - i didn't know about the dos/windows alternatives for .csv but i have just tried both & i still get the same error message - the file does not exist : (

could it be something to do with thunderbird? but when i open the csv file, i can see all the contact information is there.

Older versions / Re: unable to import contacts
« on: April 22, 2009, 06:02:20 pm »
it still doesn't work. has no-one else out there ever had this problem?

Older versions / unable to import contacts
« on: April 17, 2009, 02:41:44 am »
i am trying to import a .csv file of contacts, but when i browse to the file on my desktop, i get an error message telling me "the file does not exist" - which is clearly untrue as i can see it, open it, it is 20kb ...

How To's / Re: administration link has disappeared
« on: April 05, 2009, 03:12:40 am »
ok, it turned out i had not defined a user for the database; so i did that, i was able to log in, i now have the latest version installed AND I HAVE THE ADMIN LINK AGAIN : )

unfortunately i did not manage to import the database contents, so i've lost everything that was in it & have to start again. not too painful really.

h : )

How To's / Re: administration link has disappeared
« on: April 02, 2009, 01:58:38 am »
aarrgghh ... something is seriously wrong : (

after trying all kinds of things i decided i would just have to reinstall it. i backed up the database & dropped all the tables, then went thru the installation process again. all looking good - it said success, & i got the screen asking me to enter username, password etc for the admin user. this was all making me very happy. so i entered the information, clicked next ... & up came the log-in screen. ok, i enter the log-in details that i have just this moment entered as the admin user ... AND NOTHING HAPPENS

all i get is the log in screen again!!!!!!!!!!!!!!!!

help ...  :'(

How To's / Re: administration link has disappeared
« on: March 31, 2009, 08:41:55 pm »
progress - i now have access to the database : ) & have looked up the og_group_users table. the group_id & user_id entries both have length/values of 10; is this wrong? should i change these values to 10000000 & 1 respectively?

i've also edited the config.php file to debug TRUE & the cookies line that i found in other support questions about log-in problems. but still i'm in the same situation - my log-in no longer works.

i think the solution is to create a new admin user log-in, but how can i do this when i can't log in to the interface? can i do it thru phpmyadmin, or by modifying & ftp-ing a file within the opengoo directory?

How To's / Re: administration link has disappeared
« on: March 29, 2009, 12:01:52 am »
yes, it is the same one. i've tried logging out & logging in again, but still no admin link. i don't have any other log in. when i still could access the admin area, i created 2 other users & have tried logging in as them but they don't have admin access either.

it seems that somehow my user account has had its privileges changed. is there some file in the application that i can edit to change them back?

How To's / Re: administration link has disappeared
« on: March 25, 2009, 04:56:23 pm »
thanks for the advice : )

first i tried to change the DEBUG to true; i did this in the file but when i tried to upload the chagned file back to the server, it said permission denied (which is wierd bcos to my knowledge nothing has been changed on the server). is there another way to change that?

then i tried putting the javascript line into the address bar of the browser & got an error message telling me i didn't have permission, so it looks like somehow my admin rights have been removed : (

then i created the fix.php file & got the message:
 "Query failed with message 'Duplicate entry '10000000-1' for key 1'Done."

h : (

How To's / administration link has disappeared
« on: March 23, 2009, 11:33:07 pm »
yesterday i noticed that the admin link in the top right hand corner has disappeared! previously it showed "(Logout) Administration Account Help" but now it only shows "(Logout) Account Help".

i have tried logging out & in again, & i'm definitely the admin user (& haven't changed my priviliges & no-one else has admin access) but it still doesn't appear.

so i upgraded - previously i was using 1.3-rc beta, i upgraded to 1.3, but it's still not there.

any ideas how to get it back? i need to be able to configure things!

h : (

Announcements / Re: OpenGoo 1.3 RC1 is out!
« on: March 10, 2009, 08:16:59 am »
great! tx : )

1.3-rc / weblinks page doesn't display
« on: March 06, 2009, 12:55:57 am »
i have just installed 1.3.rc & am using opengoo for the first time; when i click on the "web links" tab, for a few seconds i see the tool bars, then they disappear & there is just a grey window.

i used the new button at top right to add a couple of web links, but these don't appear.

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