Messages

1

Feng Office 3 / Re: Unable to Assign Tasks

« on: March 20, 2015, 05:50:13 pm »

Francisco,

We don't really use templates.  We had created one as a test but it never caught on.  We ended up removing the one template created.

Thanks,
Bill

2

Feng Office 3 / Re: Unable to Assign Tasks

« on: March 20, 2015, 04:07:43 pm »

Hi Francisco,

It is a Super Administrator.

Thanks,
Bill

3

Feng Office 3 / Re: Unable to Assign Tasks

« on: March 20, 2015, 12:00:39 pm »

Good morning,

Starting your instructions while on version 3.1. 

I've ensured exec is not disabled in the PHP settings.  I've rebuilt the permissions tables and have re-applied permissions.  I've also created a new user, assigned permissions to that user and verified the new user sees the same issues.

Downloaded and upgraded to version 3.1.2.2.

The assign to field in the task popup now shows a field, but no users are available in the drop down.  Check the granular permissions for users and workspaces, the templates option still has read/write and read/write/delete options missing (see attached).  Followed instructions again.  Logged back in and users now appear in drop down.  Verified task can be created.

End result: "Assign to" drop down menu re-appears and task can be assigned.  Permissions are still missing options form Workspace and User permissions interfaces.

Thanks for this information!

4

Education / Re: Education usage

« on: February 09, 2015, 05:59:07 pm »

I've assisted in the implementation of Feng Office at Texas Tech University and would be happy to answer any questions.

5

Feng Office 3 / Re: Unable to Assign Tasks

« on: February 06, 2015, 02:33:25 pm »

After performing backups:

1: Replaced web files with new download.  Problem persisted.
2: No events logged in log file.
3: Went back to version 2.7.1.6.  Assign task to user works.
4: Attempted upgrade to 3.06.  Failed with error relating to the default setting of the tab_panels table for columns enabled and plugin_id not having default value.
5: Added default value of 0 to above columns.  Upgrade completed to 3.06.
6: Verified issue persisted.

New symptoms identified:
1: It appears in the root workspace users can add a task and assign it to a user.
2: When editing the task and attempting to change the workspace, the "Assign to" field becomes gray.  After saving and re-opening the task, the field drop down is gone.
3: Verified user has permissions to the workspace attempting to assign tasks in.
4: Possible workspace permissions propagation issue?

Still researching.  Will add more information as I come across it.

UPDATES: Added screenshot of permission options missing.

6

Feng Office 3 / Re: Unable to Assign Tasks

« on: February 06, 2015, 01:19:05 pm »

Good morning,

I am also troubleshooting this issue.  I've got debug turned on and nothing in the logs.  If I see anything, I'll let you know what I find.

Thanks,
William

7

Feng Office 2 / Re: Fatal error: Call to a member function getTimestamp() on a non-object

« on: April 02, 2014, 03:36:06 pm »

Found the solution to this issue.

In the project_milestones table, I found a milestone with a due date with the year 2099.  I made a backup of the table and then removed this milestone. 

After removing the milestone, I went to the "View All" in the workspace navigation area and viewed all tasks with each of the filters.

Additionally, this resolved the "Add subtask" issue.

I've also verified that dates outside of the acceptable range re-introduce the error.

I'm not sure how a milestone was created with the year of 2099 in the due date but I hope it helps anyone else who might experience this issue.

8

Feng Office 2 / Fatal error: Call to a member function getTimestamp() on a non-object

« on: April 02, 2014, 02:01:20 pm »

I had an instance of Feng Office installed compliments of GoDaddy on an external web server.  I migrated that instance from GoDaddy to an internal web server.  Everything appeared to be working.  I upgrade from 2.4.0.6 to 2.5.1.2.  I get the following error when attempting to view all tasks from the upper most "View All" workspace link and the Task "Status" filter is set to "--No filter--".  Changing the filter type to "Pending" removes the error.  Changing the filter type to anything but "Pending" causes the error again.

Fatal error: Call to a member function getTimestamp() on a non-object in W:\projects\application\models\project_milestones\ProjectMilestone.class.php on line 457

This error again presents itself when trying to use the "Add subtask" option from the task lists.

The only error present in the log is:

#36 ERROR: Error: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in 'W:\projects\library\html2text\class.html2text.inc' on line 422 (error code: 8192)

They do not seem to be related.

I've replaced all of the web files with a download from today.  Any ideas on next steps?