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Older versions / Re: Bug Found: unable to send email reminder if company's email is not set
« on: August 17, 2009, 05:20:47 pm »
Thanks for posting this. I filled in the company email and now reminders are working.
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Announcements / Re: OpenGoo 1.5 beta 3 released!
« on: August 17, 2009, 01:05:46 pm »
Oh wow, looks like Reminders are working after putting in an email address for the company.
No one noticed this in testing the product for the last several versions? Why would it require an email address there to get email working?
Sending test emails from the Configuration screen works without a company mail. Meeting invites work without company mail.
So why would Email reminders require company mail be filled??
No one noticed this in testing the product for the last several versions? Why would it require an email address there to get email working?
Sending test emails from the Configuration screen works without a company mail. Meeting invites work without company mail.
So why would Email reminders require company mail be filled??
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Installation problems / Re: How to set Timezone??
« on: August 03, 2009, 06:27:17 pm »
Looks like it is set here:
/opengoo/environment/environment.php
ini_set('date.timezone', 'GMT');
if(function_exists('date_default_timezone_set')) {
date_default_timezone_set('GMT');
} else {
putenv('TZ=GMT');
} // if
/opengoo/environment/environment.php
ini_set('date.timezone', 'GMT');
if(function_exists('date_default_timezone_set')) {
date_default_timezone_set('GMT');
} else {
putenv('TZ=GMT');
} // if
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Installation problems / How to set Timezone??
« on: August 03, 2009, 06:17:44 pm »
Besides not keeping track of Daylight Savings, it seems OpenGoo defaults to GMT when working with any files.
I set my Timezone for my "Owner company".
I set my Timezone for my Users.
However, everything else OpenGoo does is set to GMT, so things like Cron are several hours off.
Throwing in <?php echo date('h:i:s A');?> on some pages gives me a time that is several hours into the future!
Where is OpenGoo getting its time settings from? My server is set to GMT-6/DST. PHP outside of OpenGoo reads it as GMT-6/DST.
Everything inside OpenGoo thinks it is GMT though.
I couldn't find anything in the database or any config files.
I set my Timezone for my "Owner company".
I set my Timezone for my Users.
However, everything else OpenGoo does is set to GMT, so things like Cron are several hours off.
Throwing in <?php echo date('h:i:s A');?> on some pages gives me a time that is several hours into the future!
Where is OpenGoo getting its time settings from? My server is set to GMT-6/DST. PHP outside of OpenGoo reads it as GMT-6/DST.
Everything inside OpenGoo thinks it is GMT though.
I couldn't find anything in the database or any config files.
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Announcements / Re: OpenGoo 1.5 beta 3 released!
« on: August 03, 2009, 05:43:17 pm »
I'm sorry. I still don't know how to get Email reminders working.
I have email set up from the user account correctly. I can view the contents of my mailbox (IMAP settings are obviously working), and I can send email (SMTP settings are obviously working).
When I go to Administration -> Tools -> Test mail settings, any email I send is received correctly. So again, SMTP settings are correct.
Cron is running "cron.php" every 2 minutes, with output logged.
I know timezone settings are WAY off. I'm in the Central timezone. Usually GMT-6, but GMT-5 right now because of Daylight Savings. Setting things to GMT-6 results in the wrong time. Setting things to GMT-5, a Wrong timezone shows the Right times. Even when going by GMT-5 or plain GMT (which it seems like OpenGoo uses), reminders never get sent, even when the Cron.php output says it is sending reminders.
Where are the ERROR logs? Where are the email logs? Where are the SUCCESS logs? Why does it never send Reminders?
Email settings are correct and working. Cron is working.
I have email set up from the user account correctly. I can view the contents of my mailbox (IMAP settings are obviously working), and I can send email (SMTP settings are obviously working).
When I go to Administration -> Tools -> Test mail settings, any email I send is received correctly. So again, SMTP settings are correct.
Cron is running "cron.php" every 2 minutes, with output logged.
Quote
Mon Aug 3 15:30:01 CDT 2009] cron started for OpenGoo:
2009-08-03 20:31:02 - Sending reminders...
2009-08-03 20:31:02 - 1 reminders sent.
I know timezone settings are WAY off. I'm in the Central timezone. Usually GMT-6, but GMT-5 right now because of Daylight Savings. Setting things to GMT-6 results in the wrong time. Setting things to GMT-5, a Wrong timezone shows the Right times. Even when going by GMT-5 or plain GMT (which it seems like OpenGoo uses), reminders never get sent, even when the Cron.php output says it is sending reminders.
Where are the ERROR logs? Where are the email logs? Where are the SUCCESS logs? Why does it never send Reminders?
Email settings are correct and working. Cron is working.
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Announcements / Re: OpenGoo 1.5 beta 3 released!
« on: July 27, 2009, 04:26:04 pm »
Yeah, I have a cron job set up that runs every 2 minutes or so. It also logs the output. I see things like "3 reminders sent" as the output, but no one ever receives a reminder.
I can send email from within the Admin screen on it as well. So if email works, and the cron jobs are being processed, how do I find out what is happening with the email reminders??
I can send email from within the Admin screen on it as well. So if email works, and the cron jobs are being processed, how do I find out what is happening with the email reminders??
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How To's / Where are the logs? Error logs?
« on: July 14, 2009, 04:12:04 pm »
Where can I check error/success logs at?
I'm trying to get Email reminders to work.
SMTP works, as I can send. All other email settings I've used work as well, as I can view my Inbox, send email out, etc.
Plus, I get event alerts when someone adds or changes an item on the calendar.
I never get Calendar reminders, though.
This was part of the output after I ran cron.php:
I want to see some sort of log letting me know what the program is doing.
I'm trying to get Email reminders to work.
SMTP works, as I can send. All other email settings I've used work as well, as I can view my Inbox, send email out, etc.
Plus, I get event alerts when someone adds or changes an item on the calendar.
I never get Calendar reminders, though.
This was part of the output after I ran cron.php:
Quote
Sending reminders...
1 reminders sent.
I want to see some sort of log letting me know what the program is doing.
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Older versions / Re: 1.5, beta 3 - "Event email reminders were not being sent", doesn't work.
« on: July 14, 2009, 03:33:25 pm »
We receive notifications when an event is added to the Calendar.
We receive notification when someone updates or changes the event.
We just never get the reminders. If I tell it to email us 15 minutes before the calendar item, we simply never receive the reminder.
We receive notification when someone updates or changes the event.
We just never get the reminders. If I tell it to email us 15 minutes before the calendar item, we simply never receive the reminder.
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Older versions / 1.5, beta 3 - "Event email reminders were not being sent", doesn't work.
« on: July 13, 2009, 06:51:37 pm »
Event reminders haven't worked for us with the Calendar.
We'd have a meeting at 12 or something. And it was set to send a reminder 15 minutes before that. 11:45 would come and go, and no one would receive an email.
We got emails when we set up the meeting, and when we change the meeting. Just none reminding us.
When I saw the changelog for 1.5 beta 3, it said it fixed this::
"Event email reminders were not being sent"
I got all excited.
I promptly installed it ... and nothing. We're still not getting reminders.
cron.php is running every minute on our server.
It says this:
Was this not really fixed?
We'd have a meeting at 12 or something. And it was set to send a reminder 15 minutes before that. 11:45 would come and go, and no one would receive an email.
We got emails when we set up the meeting, and when we change the meeting. Just none reminding us.
When I saw the changelog for 1.5 beta 3, it said it fixed this::
"Event email reminders were not being sent"
I got all excited.
I promptly installed it ... and nothing. We're still not getting reminders.
cron.php is running every minute on our server.
It says this:
Quote
Sending reminders...
0 reminders sent.
Was this not really fixed?
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Announcements / Re: OpenGoo 1.5 beta 3 released!
« on: July 13, 2009, 06:16:42 pm »
I'm sad.
Email event reminders have never worked for us.
We can Send email just fine.
Then I see that 1.5 Beta 3 has "Event email reminders were not being sent" listed as a FIX.
Se we update.
And email reminders are still NOT being sent.
Is there some setting I need to check? Again, we can send email from OpenGoo just fine.
Am I not understanding the email reminder thing?
We have a Calendar event set at 4PM. It is set to send an email to remind 15 minutes before. Well, 3:45 comes and goes, and no email.
Any ideas?
Email event reminders have never worked for us.
We can Send email just fine.
Then I see that 1.5 Beta 3 has "Event email reminders were not being sent" listed as a FIX.
Se we update.
And email reminders are still NOT being sent.
Is there some setting I need to check? Again, we can send email from OpenGoo just fine.
Am I not understanding the email reminder thing?
We have a Calendar event set at 4PM. It is set to send an email to remind 15 minutes before. Well, 3:45 comes and goes, and no email.
Any ideas?
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Announcements / Re: OpenGoo 1.5 beta released!
« on: July 06, 2009, 02:07:49 pm »
It is very good to see such active development on this.
12
How To's / new Task via email?
« on: June 26, 2009, 03:33:26 pm »
Is it possible to have a new Task created by email?
I'm guessing "Task" is the closest thing the system has to be like a Trouble Ticket system. Could a user email their question and then we have that email converted to a Task?
Has anyone done this before?
I'm guessing "Task" is the closest thing the system has to be like a Trouble Ticket system. Could a user email their question and then we have that email converted to a Task?
Has anyone done this before?
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Announcements / Re: OpenGoo 1.4.2 released
« on: June 24, 2009, 10:36:40 am »
Thanks. I ran the query manually.
When I upgraded, I did this:
- renamed /opengoo/ to /opengoo-old/
- extracted new OpenGoo to /opengoo/
- copied over old Config file.
I didn't think to copy over installed_version.php.
When I upgraded, I did this:
- renamed /opengoo/ to /opengoo-old/
- extracted new OpenGoo to /opengoo/
- copied over old Config file.
I didn't think to copy over installed_version.php.
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Announcements / Re: OpenGoo 1.4.2 released
« on: June 23, 2009, 05:48:02 pm »
When I went to upgrade, it only let me pick older versions like 1.3.x, 1.1.x, etc.
Does that mean there is need to run the upgrade script when going from 1.4.1 to 1.4.2?
Does that mean there is need to run the upgrade script when going from 1.4.1 to 1.4.2?
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