Feng Forum

Support => Installation problems => : Unwise February 07, 2011, 11:11:48 AM

: Sending mails doesn't work --> i get no error
: Unwise February 07, 2011, 11:11:48 AM: When i try to send emails to other user the mail comes in sent box but the receivers doesn't get the mail.

When i try the testmail tool it works...

Can someone help me?
: Re: Sending mails doesn't work --> i get no error
: franponce87 February 07, 2011, 11:35:43 AM: Hi, have you looked into the log.php file? Have those users received the email in their email account (-check it via web-)? If they have in there, but not in Feng Office.. have they checked their email accounts in Feng Office (-check mail button / cron event receiving emails-) and have they checked their filters?

Best regards,
Francisco
: Re: Sending mails doesn't work --> i get no error
: Unwise February 07, 2011, 11:56:06 AM: my log.php file:
I use default php settings.

Session "default" started at 2011-02-06T15:14:24+0000
#1 ERROR: Error: fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: php_network_getaddresses: getaddrinfo failed: Name or service not known in '/var/www/vhosts/jh-qbus.be/subdomains/km/httpdocs/library/swift/lib/classes/Swift/Transport/StreamBuffer.php' on line 233 (error code: 2)
#2 ERROR: Error: fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: unable to connect to :25 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in '/var/www/vhosts/jh-qbus.be/subdomains/km/httpdocs/library/swift/lib/classes/Swift/Transport/StreamBuffer.php' on line 233 (error code: 2)
#3 ERROR: ERROR SENDING EMAIL: #0 /var/www/vhosts/jh-qbus.be/subdomains/km/httpdocs/library/swift/lib/classes/Swift/Transport/StreamBuffer.php(70): Swift_Transport_StreamBuffer->_establishSocketConnection()
 #1 /var/www/vhosts/jh-qbus.be/subdomains/km/httpdocs/library/swift/lib/classes/Swift/Transport/AbstractSmtpTransport.php(101): Swift_Transport_StreamBuffer->initialize(Array)
 #2 /var/www/vhosts/jh-qbus.be/subdomains/km/httpdocs/library/swift/lib/classes/Swift/Mailer.php(74): Swift_Transport_AbstractSmtpTransport->start()
 #3 /var/www/vhosts/jh-qbus.be/subdomains/km/httpdocs/environment/classes/mail/MailUtilities.class.php(714): Swift_Mailer->send(Object(Swift_Message))
 #4 /var/www/vhosts/jh-qbus.be/subdomains/km/httpdocs/application/controllers/MailController.class.php(791): MailUtilities->sendMail('', 'farrah.degroef@...', Array, 'Re: lan', '<div style="fon...', '', '', NULL, 25, 'glenn.jacobs@jh...', 'lycjivr~k', 'text/html', '', '<og.1297005264....', '<001701cbc60a$f...', Array, 'Message-ID: <og...', 2)
 #5 /var/www/vhosts/jh-qbus.be/subdomains/km/httpdocs/environment/classes/controller/Controller.class.php(76): MailController->send_outbox_mails()
 #6 /var/www/vhosts/jh-qbus.be/subdomains/km/httpdocs/environment/classes/controller/PageController.class.php(62): Controller->execute('send_outbox_mai...')
 #7 /var/www/vhosts/jh-qbus.be/subdomains/km/httpdocs/environment/classes/Env.class.php(133): PageController->execute('send_outbox_mai...')
 #8 /var/www/vhosts/jh-qbus.be/subdomains/km/httpdocs/init.php(163): Env::executeAction('mail', 'send_outbox_mai...')
 #9 /var/www/vhosts/jh-qbus.be/subdomains/km/httpdocs/index.php(9): require('/var/www/vhosts...')
 #10 {main}
#4 DEBUG: Could not send email: Connection could not be established with host [php_network_getaddresses: getaddrinfo failed: Name or service not known #0]
 mail_id=346
#5 DEBUG: Swift returned sentOK = false after sending email
 mail_id=346
Time since start: 0.35003685951233 seconds
: Re: Sending mails doesn't work --> i get no error
: franponce87 February 11, 2011, 01:23:35 PM: There you go then.. Try using SMTP settings instead of PHP default ones. If the problem persists check once again if your email account has been set correctly.

Remember to check the log when you have problems, so you can try solving it yourself

Best regards,
Francisco
: Re: Sending mails doesn't work --> i get no error
: omata March 17, 2011, 12:04:04 PM: I'm having the same problem, I changed to SMTP but it keep returning an error without description when I try to send a email.

The log file just shows a socket error with a library from PEAR. Ergo, server can't be contacted and SSL error occurs.

Any thoughts?

Regards,

Oscar.

: franponce87 February 11, 2011, 01:23:35 PM
There you go then.. Try using SMTP settings instead of PHP default ones. If the problem persists check once again if your email account has been set correctly.

Remember to check the log when you have problems, so you can try solving it yourself

Best regards,
Francisco
: Re: Sending mails doesn't work --> i get no error
: franponce87 March 17, 2011, 02:35:19 PM: : omata March 17, 2011, 12:04:04 PM
The log file just shows a socket error with a library from PEAR. Ergo, server can't be contacted and SSL error occurs.

Seems to be a problem with the connection with the email server. Check your settings again and make sure you read the thread I have made in my signature.

Best regards,
Francisco
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