Feng Forum

Support => Older versions => : icfw October 15, 2009, 11:25:31 AM

: 1.5.3 Attachment lost when forwarding
: icfw October 15, 2009, 11:25:31 AM
OpenGoo 1.5.3 (not upgraded, but freshly installed)

Problem:
When forwarding emails with an attachment, the content of the email is being forwarded but the attachment(s) are lost every single time.

Attempted remedy:

1. I have changed the preference  by going to: Account > Edit Preference > Email option > Attach files contents > "YES" I have done this on both OpenGoo users and have attempted to re-forward the email with its attachment, without any success.

2. I have attempted to manually select the attachment by going to: attachments > Select attachment from workspace >.. I was able to see the attachment that came with the email, but still even after selecting it, it would not forward

3. The only way I was able to forward the attachment is by doing the following:
a. Classifying the email to a workspace along with selecting the option "Add attachments to workspace"
b. Accessing the email and selecting the forwarding function
c. selecting Attachments > Select attachment from workspace > ...and choosing the actual file/attachment that was previously classified to a workspace.

OpenGoo team,

would you please consider to enhance email forwarding function in the next release 1.5.4, where users can simply forward the attachment(s) without classifying it to a workspace. This would greatly enhance the email function.

You have done so much in OpenGoo already, and so many people are benefiting. Thank you so much for your sustainable efforts.

Thanks a bunch.