Feng Forum

Support => How To's => : vhinzsanchez March 25, 2015, 05:59:59 AM

: Some Workspaces missing when viewed in WinXP
: vhinzsanchez March 25, 2015, 05:59:59 AM

Hi again,

We are using FO 1.7.5 due to Custom Properties in which you can customize the Workspace.

Enough for the intro.  Recently, one of our bosses asked one of our user why she can not see a project/workspace.  Of course, the user has the Project encoded and updated and even have the boss subscribed (and I double-checked the workspace permission to be correct).  However, the project is not showing in the left panel even if we tried to search it.

We then isolated the problem by logging into the computer (boss' computer with XP) with the user's account and the workspace/project is still hidden.  Luckily, the boss have another unit, a laptop with Windows 7 installed and using her account (the same FO account she logged in earlier), she was able to review the project.

Now, we still have a bunch of Windows XP left, about less than 10% of our overall computers which are now mostly Windows 7.  The XP machines are on non-critical, but still important, as you may have noticed, deployment.  These are LAN only without internet access.

BTW, we are using Firefox to access FO.

Have anyone else experienced this issue?  Is there a fix or a work-around it?

Many thanks!

~Vhinz

: Re: Some Workspaces missing when viewed in WinXP
: franponce87 April 02, 2015, 10:57:45 AM

Hi Vhinz,

This indeed is odd.. so far have not heard of anyone experiencing it, and we still have WinXP computers for testing purposes and no problem with them.
May be someone else can help you here, but for sure, the new 3.X version has many improvements loading all this info, and more.


Best regards,
Francisco

: Re: Some Workspaces missing when viewed in WinXP
: vhinzsanchez April 09, 2015, 10:26:16 PM

Hi Francisco,

Thanks for looking into this problem.  It's really odd, as I think it should more or less rely on the browser that we have been using (which is FF). I have not tested v.3.x but v.2.x has no Custom Properties on workspaces which we are using.

Again, thanks!

~Vhinz

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