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Support => How To's => : peterthimaging August 15, 2011, 11:28:10 AM

: HELP! deleted user and workspace, how to recover??
: peterthimaging August 15, 2011, 11:28:10 AM
yup, i deleted a user that i thought was insignificant but it actually deleted an entire workspace structure!! can i recover this, maby if i restore a backup of the database from mysql?


also, i have installed the backup plugin but maby its not working (do i need zip installed in PHP on the server...cuz its not)...but it generates a zip file without any errors and i can dowload it, but when i try to open on my computer it wont open....?
: Re: HELP! deleted user and workspace, how to recover??
: peterthimaging August 15, 2011, 05:51:52 PM
ok, i did it via my server..... but im still worried about there being no good system to backup, and even the current one is not making correct zip folders!
: Re: HELP! deleted user and workspace, how to recover??
: franponce87 August 19, 2011, 12:41:56 PM
When you are about to delete a workspace (or a user and its workspace), a message appears saying you would not be able to recover it... and as it says, you are not able to. Unless of course you have a backup of it.
More info about this issue can be found in our official FAQs.

Best regards,
Francisco